Shipping policy

Shipping Policy

Our products are carefully prepared and go through an individual production process before being shipped. Because of this, our delivery time is slightly longer, ensuring quality and attention in every piece.

1. Processing and Delivery Time

The estimated time to prepare and deliver your order is 12 to 15 business days.
This period includes:

  • Product preparation

  • Quality check

  • Order processing and dispatch

  • Transportation to the provided address

During peak seasons or holidays, delivery times may vary slightly, but we always work to ship as quickly as possible.


2. Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please note that tracking updates may take a few days to begin appearing.


3. Delays Beyond Our Control

Some factors may cause shipping delays, such as:

  • Carrier logistics

  • Weather conditions

  • High order volume

  • Holiday periods

Even in these cases, we continue to monitor your order until it is delivered.


4. Incorrect or Incomplete Address

Please ensure that the address provided is correct.
We are not responsible for shipments sent to incorrect or incomplete addresses.


5. Separate Shipments

Depending on the type of product, items from the same order may be shipped separately at no additional cost.